Terms & Conditions

Limaandco.com.au (the site) is owned and operated by PL Lou Lou Pty Ltd trading as Lima & Co (ABN 63931420561) ( Lima & Co “We” or “Us”). Any use of Lima & Co. is in total agreement with the terms and conditions that are outlined below. These terms and conditions also govern the supply of any foods to you by Lima & Co. whether facilitated by the site or by any others means.  If you do not agree to these terms and conditions you should immediately cease use of the site. The use of the site and the provision of goods to you by Lima & Co. is conditional on your acceptance without modification of these terms and conditions.

These terms and conditions supersede and exclude all prior/other dealings, discussions, representations and or agreements relating to the use of the site and/or the supply of goods by Lima & Co.

Any failure on the part of Lima & Co. to exercise or any delay in exercising any right, power or remedy pursuant to these terms and conditions does not operate as a waiver. If any term of these conditions is unenforceable or invalid, such term(s) will be severed and the remaining terms will continue to bind the parties.

Lima & Co. reserves the right, at our complete discretion, to revise theses terms and conditions at any time by posting new/revised terms on the site. Your continued use of this site following the posting of changes to these terms and conditions means you accept the changes. It is your responsibility to check periodically for any changes we may make to these terms and conditions.

Refunds and Returns

We always endeavour to deliver your items  in perfect condition, but in the unlikely event that there is a problem with your order we have the following guidelines:

  • If the problem is the fault of Lima & Co we will either re-deliver or refund your purchased product, depending on your preferred option.
  • If there is a mistake on the order form ie. Incorrect information, Lima & Co cannot be held responsible if an order is not fulfilled. We will of course work with you to try to correct the issue and make sure that your Lima & Co flowers or purchase arrives at its destination as soon as possible.
  • Items must be returned within 14 days of purchase. Items are to not of been worn or used. All tags must still be attached. We will either replace or refund the item/s once they have been returned. Please contact the store at info@limaandco.com.au for instructions on returning an item/s.

Gift Vouchers

Please treat your voucher like cash as lost or stolen cards will not be replaced or refunded. This prepaid gift card is redeemable at Lima & Co Mount Gambier retail store only. No cash change will be given. Any balance can be applied to a future purchase. This card cannot be redeemed for cash. This card expires 3 years from the date of issue. Use of this card constitutes acceptance of the terms and conditions.

If you are unhappy, even just a little bit with any of the products or services provided by Lima & Co please let us know. You can send your feedback to info@limaandco.com.au and we will get back to you asap.